Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit rowhouseone.com (the "Site") or use our services.
1. Information We Collect
1.1 Personal Information
When you fill out one of our contact forms, we collect the information you provide, which may include:
- Name
- Email address
- Phone number
- Any other information you choose to provide
1.2 Website Usage Information
We use a third-party privacy-first analytics tool, Plausible Analytics, to track visitors to our site. This tool:
- Does not use cookies
- Does not collect any personal data
- Is designed to comply with GDPR and CCPA regulations
1.3 Information Related to Our Services
For clients using our custom software solutions, we may collect and store data necessary for providing and maintaining your product and account. This may include:
- Login credentials (encrypted)
- User preferences
- Usage data related to your specific product
1.4 Payment Information
We use Stripe to process payments for our services. When you make a payment, you will be providing your payment information directly to Stripe. We do not store your full credit card details on our servers. For more information about how Stripe processes your data, please refer to Stripe's Privacy Policy.
Please note that all our transactions are processed in United States Dollars (USD).
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries
- Provide, maintain, and improve our services
- Process your payments through our payment processor
- Communicate with you about your account or our services
- Comply with our legal obligations
- Assist in fraud prevention efforts in cooperation with our payment processors and financial institutions
We will never use personal information you provide us for marketing purposes.
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your information in the following situations:
- With service providers who assist us in providing our services (e.g., hosting providers, payment processors)
- If required by law or in response to valid requests by public authorities
- In connection with a business transfer (e.g., merger or acquisition)
4. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
For payment processing, we use Stripe, a PCI DSS compliant payment processor. Stripe uses industry-standard encryption to protect your payment information during transmission. We do not store or transmit your full payment information on our servers.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access the personal information we hold about you
- The right to request correction or deletion of your personal information
- The right to object to or restrict certain processing of your personal information
- The right to data portability
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
7. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
8. International Data Transfers
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
9. Contact Us
For more information about our privacy practices or if you have questions please contact us by e-mail at hello@rowhouseone.com or via our mailing address:
160 S Oak St, 100-116
Sisters, OR 97759
